Reviews

Great Service and great job fixing my car.

I have always had a great experience with the service department at Sierra Motors. That is why I drive 1 hour to get my vehicles serviced there.

Always the best service. The crew always takes excellent care of my vehicles

I was disappointed that the parts for the brake service I had been urged to do were not available when I arrived for the appointment. The service was expressly for that purpose. It required having my friend take time out of his day the following week to bring me home while it was done. Normally, I give Sierra Motors a 5-star rating.

great service

I'm a bit concerned about my last visit. I came in for an oil change for one of my vehicles and I waited for the service to be performed. As the service writer came to the lounge to inform me that my car was complete. He suggested that I should replace a screw that was found to be stripped. He had the part number for me if I was interested in replacing it AND that it would only cost me a few dollars. Here's my concern. I have 100,000 miles on that vehicle and I bring it in regularly to Sierra motors for ALL MY SERVICE intervals and repairs in YOUR service department. NOBODY else has worked on my vehicle short of myself checking the engine oil level refilling the washer fluid. The last service before this one I found the washer fluid bottle cap was broken off and was missing. I replaced that myself at my own expensive, which the cost isn't the issue here. It' s the fact that the technicians break stuff and don't repair thing they damage. Then, lastly, I paid for the oil change then I find out that there was a $35 discount coupon for oil changes. In the past, my service writer, knowing that I have been a loyal customer for YEARS, (not just for service but sales as well) would be gracious enough to offer the discount if applied. I'm become very disappointed and discourage about these issues. What other things have had been damaged that I just haven't found yet. ( actually I know of a few items that I didn't mention in the above). BTW, I'm in the market for a new vehicle and I'm not sure it will be a GMC.

Rick did a great job explaining the process and how the car works! Would recommend to anyone looking for a vehicle

Arianna in service was very helpful, professional and courteous.

Great service, professional service personnel and delivered as promised.

My vehicle was ready in a timely manner for a 30,000 mile service. Thank you service department and shuttle service.